Accessibility Statement
Effective Date: 17 October 2025
Hanley Supermarket & Butcher Ltd is committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to make our digital content user-friendly, inclusive, and in line with recognized accessibility standards.
Business Address: 4 Hillchurch Street, ST1 2EX, United Kingdom
Email: orders@hanleysupermarketandbutchers.co.uk
What web accessibility is
We aim to provide a positive online experience for all visitors. Our goal is to make the website accessible and usable for everyone, including people who use assistive technologies such as screen readers, voice recognition software, or alternative input devices.
We are working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.
Accessibility adjustments on this site
Measures
We TakeTo make our website accessible, we:Use clear and simple language throughout our contentProvide text alternatives (alt text) for meaningful imagesMaintain a logical and consistent page structure for easier navigationUse appropriate colour contrast to ensure readabilitySupport keyboard navigation for users who cannot use a mouse Regularly review and update content to improve accessibility
Ongoing ImprovementsAccessibility is an ongoing effort. We regularly test our website and work with experts to identify and fix potential barriers. We encourage user feedback to help us make improvements.
Third-Party ContentWhile we strive to ensure accessibility on our own website, we cannot guarantee that all third-party content or links fully comply with accessibility standards. We encourage users to contact us if they experience issues with third-party features.
Assistance and FeedbackIf you experience any difficulty accessing information on our website or have suggestions for improvement, we want to hear from you.
Please contact us at:Hanley Supermarket & Butcher Ltd4 Hillchurch Street, ST1 2EX, United KingdomEmail: orders@hanleysupermarketandbutchers.co.uk
We will make every reasonable effort to address your concerns and provide the information you need in an accessible format.
Accessibility Features on Our WebsiteSome of the features we have implemented include:Responsive design compatible with mobile and desktop devicesClear heading structures to assist screen readersKeyboard-accessible navigationAdjustable text size through browser settingsDescriptive labels for form fields
Formal ComplaintsIf you believe we are not meeting accessibility requirements, please contact us using the details above. We take accessibility seriously and will respond to concerns promptly.